Mega For International Chat process
IntouchCX
Hyderabad0–4 yrs2h agovia Naukri
Posted 14 Nov 2026, 21:21 IST
Walk-in drive · 17 to 27 Nov · 11.00 AM - 4.00 PM
Intouchcx , B16 building , raheja mindspace , Backside of Inorbit mall Map
This job at a glance
- Who can apply
- Freshers and up to 4 years · Any graduate
- Must know
- Customer service
- Work
- On-site in Hyderabad · internship
- Pay
- ₹2.25–3.25 LPA
- Skill demand
- Customer service42%of 99 similar fresher jobs posted in India this week
- Listed
- 14 Nov 2026 · still open
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Job Title: International Chat Support Associate - Walk-in Drive
About the Role
We are looking for a customer-focused and detail-oriented International Chat Support Associate to join our team.
Key Responsibilities
- Respond to customer queries promptly and professionally through live chat.
- Provide accurate information and resolve customer concerns while maintaining high service standards.
- Handle multiple chat conversations simultaneously with efficiency and accuracy.
- Escalate complex issues to the appropriate team when required.
- Maintain detailed and accurate records of customer interactions.
- Meet quality, productivity, and customer satisfaction targets.
- Adhere to company policies, processes, and compliance guidelines.
Eligibility Criteria
- Freshers are Eligible.
- Excellent written English communication skills.
- Minimum typing speed of 30 WPM with good accuracy.
- Basic computer knowledge.
- Ability to navigate multiple applications.
- Strong problem-solving and customer service skills.
- Ability to multitask and work in a target-driven environment.
Shift Requirements
- Must be flexible to work night shifts and graveyard shifts.
- Willingness to work on weekends.
- Willingness to work in rotational shifts, if required.
Transportation
- Two-way cab facility will be provided for employees residing within the hiring radius.
- Transportation will be provided as per the company's transportation policy.
Preferred Candidate Profile
- Ability to work independently and as part of a team.
- Strong attention to detail.
- Good time management skills.
- Quick learner.
- Ability to adapt to changing business requirements.
Education
- Any Graduate or Undergraduate, as per company eligibility criteria.
Benefits
- Competitive salary.
- Two-way cab facility within the hiring radius.
- Career growth and learning opportunities.
- Employee engagement activities.
Contact Details
- Name: Naaz
- Phone Number: 9154225747
- Email: [email protected]
Important Note
- Candidates are requested to mention HR Naaz when scanning the QR code at the office.
- Candidates must also mention HR Naaz on top of their resume.