Sales Professional

Chennai

About the Role

This is a full-time, on-site Sales Professional role. The Sales Professional will welcome customers, understand their needs, and guide them in selecting suitable musical instruments and accessories.

Key Responsibilities

• Welcome customers and understand their needs.
• Guide customers in selecting suitable musical instruments and accessories.
• Explain product features.
• Demonstrate instruments when needed.
• Answer customer questions.
• Provide clear pricing and promotion information.
• Process sales transactions.
• Maintain accurate billing.
• Ensure displays, shelves, and product stock are well organized and presentable.
• Follow up with customers.
• Support after-sales service.
• Collaborate with the team to meet individual and store sales targets.
• Uphold a high standard of customer experience.

Requirements & Tech Stack

• Customer service and interpersonal skills.
• Sales and negotiation abilities.
• Basic knowledge of musical instruments or a strong interest in music, with willingness to learn product features and usage.
• Effective communication skills in English and local languages.
• Attention to detail and basic math skills.
• Ability to work on-site in Chennai.
• Ability to stand for extended periods.
• Ability to support store operations during peak hours, weekends, and holidays as needed.

Qualifications

• Prior experience in retail or counter sales is an advantage.
• Formal education at the secondary or higher secondary level is preferred.
• Positive, team-oriented attitude.
• Reliability.
• Commitment to providing respectful, non-discriminatory service to all customers.