Summer Intern

About the Role

The Medical Management & Policy intern will support a new project focused on understanding the behavioral health (BH) provider network. This project involves cataloguing community BH providers, assessing and validating their capabilities (across medical and therapy disciplines), and creating a SharePoint site to help care navigators match members with appropriate treatment.

Key Responsibilities

• Support initiatives to improve access to behavioral health services and enhance member experience.
• Assist with collecting, organizing, and maintaining information on healthcare provider networks and community resources.
• Conduct research and analysis to assess provider capabilities, service offerings, and areas of specialization.
• Collaborate with cross-functional teams to validate information and ensure data accuracy.
• Help develop and maintain tools, resources, and documentation for care coordination and operations.
• Contribute to content creation and organization on collaboration and knowledge-sharing sites.
• Analyze data and summarize findings to support decision-making, project planning, and process improvements.
• Participate in project meetings, provide status updates, and assist with project deliverables.
• Identify opportunities to streamline workflows and enhance resource accessibility for internal stakeholders.
• Present project insights, recommendations, and outcomes to team members and leadership.

Requirements & Tech Stack

• Microsoft Office Suite (including Excel, Word, PowerPoint, and Outlook)
• SharePoint experience preferred
• Must have an Android or iOS device compatible with the free Microsoft Authenticator app.

Qualifications

• Strong written and verbal communication skills for professional interaction with stakeholders.
• Demonstrated ability to take detailed notes, organize information, and maintain accurate documentation.
• Strong attention to detail and commitment to high-quality, accurate work.
• Ability to conduct research, analyze information, and summarize findings clearly.
• Strong organizational and time management skills to manage multiple tasks and meet deadlines.
• Ability to work independently and collaboratively within a team.
• Interest in healthcare, behavioral health, provider networks, care coordination, or healthcare operations.
• Ability to handle sensitive information with professionalism and maintain confidentiality.
• Demonstrated problem-solving skills and a proactive approach to process improvement.
• Eagerness to learn and gain hands-on experience in a professional healthcare environment.

Education

• Pursuing a degree in Psychology
• Current Junior, Senior, or Recent graduate (up to one year post-graduation)
• GPA Requirement: 3.0+

Program Dates

• Program Start Date: June 1, 2027
• Program Completion Date: August 6, 2027

Work Hours

• Monday – Friday, 8:30 am – 5:00 pm (37.5 hours per week)

Location

• 1901 Market Street, Philadelphia 19103