Retail Donation Attendant

About the Role

MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and professional Retail Donation Attendant to join our Wentzville Store team. This is an Hourly Full-Time position.

Key Responsibilities

• Provide positive customer service interactions, including greetings, assisting donors with their donation drop off, and offering thanks and any donation incentive and tax receipt.
• Handle all donations with care and respect.
• Sort donated goods and purchased goods into categories: sales floor, seasonal, online sales, outlet, and trash, according to established guidelines.
• Notify management of hazardous, valuable, or inappropriate merchandise/materials being donated.
• Maintain high quality and high quantity standards while working quickly and steadily.
• Stock, straighten, rotate, and maintain the cleanliness of the entire store area efficiently and to standard.
• Uphold store cleanliness standards by sweeping, dusting, mopping, and shining surfaces.
• Establish and maintain positive and professional relationships with team members and leadership, and work cross-functionally with other teams to increase communication.
• Utilize safe work practices through awareness and observation and contribute to ensuring the workplace is hazard-free by removing obstructions and keeping aisles and designated walkways debris-free.
• Maintain a professional appearance always, adhering to MERS/Goodwill's dress code.
• Safeguard agency assets, including cash, donated items, and purchased items, from harm, damage, or theft. Report any incidents of theft or unauthorized possession of agency assets.
• Adhere to all MERS/Goodwill policies, Goodwill Retail procedures, and safety and security regulations.
• All other duties as assigned.

Requirements & Tech Stack

• No degree is required. High School Diploma/GED Preferred.
• The ability to communicate effectively with co-workers, customers, and management.
• Must be organized and capable of interacting with a diverse work population.
• Necessary math skills include addition, subtraction, multiplication, and division.

Compensation & Benefits

• Hourly Rate: $15.50
• Bonus Potential: Up to $250/month
• Individual and family medical benefits for full-time employees working 30 or more hours per week.
• Individual and family dental and vision benefits on the first of the month following the hire date for employees working 20 or more hours per week.
• Voluntary Life and AD&D Insurance on the first of the month following the hire date for employees working 20 or more hours per week.
• 403(B) Retirement on date of hire for employees working 20 or more hours per week.
• 403(B) Retirement + Employer Match after one year of employment for employees working 20 or more hours per week.
• 401(A) Retirement on date of hire for employees working 20 or more hours per week.
• PTO Accrual up to 15 days based on hours worked.
• Employee store discount
• Paid holidays
• Flexible Schedules
• Career Growth Opportunities