HCM Implementation and Support Consultant
Focus Softnet
Hyderabad, Telangana, India0–2 yrs1h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers and up to 2 years · B.Tech / B.E., BCA, MCA, B.Com and more
- Must know
- RecruitingTroubleshootingExcelTaxCustomer serviceOperations
- Nice to have
- SQL
- Work
- On-site in Hyderabad
- Pay
- Not stated by the employer.
- Skill demand
- Troubleshooting24%Recruiting14%Excel9%Tax1%of 99 similar fresher jobs posted in India this week
- Listed
- 27 Oct 2026 · still open
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About the Role
Focus Softnet is seeking enthusiastic and detail-oriented HCM Implementation & Support Consultants to implement, configure, and support their Human Capital Management (HCM) software solutions for clients.
Key Responsibilities
1. HCM Implementation
- Assist in implementing and configuring HCM modules, including Employee Management, Attendance, Leave Management, Payroll, Recruitment, and Performance Management.
- Understand client HR processes and map their requirements to HCM functionalities.
- Support data migration, system configuration, testing, and implementation activities.
- Assist senior consultants in conducting product demonstrations and end-user training.
2. Application Support
- Provide functional support to clients using Focus HCM software.
- Troubleshoot application-related issues and coordinate with technical teams for resolution.
- Respond to customer queries through calls, emails, and support tickets.
- Monitor and follow up on reported issues to ensure timely resolution.
3. Testing & Documentation
- Perform functional testing and User Acceptance Testing (UAT).
- Document customer requirements, system configurations, and reported issues.
- Prepare user guides, implementation documents, and support reports.
Requirements & Tech Stack
- Education: B.Com, BBA, MBA (HR), B.Tech, BCA, MCA, or equivalent qualification.
- Basic understanding of HR processes such as attendance, leave management, payroll, recruitment, and employee lifecycle management.
- Good analytical, problem-solving, and troubleshooting skills.
- Strong communication and interpersonal skills.
- Basic knowledge of MS Excel and computer applications.
- Willingness to learn HCM software functionalities and business processes.
- Ability to interact with customers and work collaboratively with implementation and technical teams.
Preferred Skills
- Basic understanding of HRMS/HCM applications.
- Knowledge of payroll concepts and statutory compliance, including PF, ESI, and Professional Tax.
- Basic knowledge of SQL and database concepts would be an advantage.
- Exposure to software implementation, customer support, or functional testing.
Qualifications
- Fresh graduates interested in building a career in HCM/HRMS software consulting.
- Candidates with 1–2 years of experience in HCM/HRMS implementation, application support, or HR operations.
- Candidates with strong communication skills, analytical abilities, and a willingness to learn enterprise software solutions.