Product Support Intern
Musicyrics Group
This job at a glance
- Who can apply
- Freshers and up to 1 year
- Must know
- OperationsOnboardingData visualization
- Nice to have
- Customer service
- Work
- On-site in India · internship
- Pay
- Not stated by the employer.
- Skill demand
- Customer service42%Operations31%Data visualization9%Onboarding6%of 98 similar fresher jobs posted in India this week
- Listed
- 1 Nov 2026 · still open
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About the Role
Musicyrics Venture is a technology company building software products and digital solutions to help businesses streamline their operations and improve productivity.
We are looking for a motivated and detail-oriented Product Support Intern to join our team. The intern will help clients understand our software products, guide them through product demonstrations and free trials, and ensure that product features work as expected. This role is suitable for candidates interested in software products, customer support, product testing, and client communication.
- Job Type: Internship | Unpaid
- Working Hours: 10:00 AM – 6:00 PM
- PPO Opportunity: Pre-Placement Offer (PPO) may be offered to eligible candidates based on performance and business requirements.
- Certificate: Internship completion certificate, subject to successful completion.
- LOR: Letter of Recommendation (LOR) for eligible interns based on performance and contribution.
Key Responsibilities
- Explain software products and their features to clients through online demonstrations.
- Guide clients through product registration, onboarding, and free-trial usage.
- Help clients understand how to use different features and workflows.
- Test product features, buttons, forms, dashboards, and user flows.
- Identify and report bugs, technical issues, and usability problems to the development team.
- Retest features after bug fixes and verify that they work correctly.
- Collect client feedback and help improve the overall user experience.
- Maintain clear records of reported issues and testing activities.
Requirements & Tech Stack
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Good communication and explanation skills.
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Basic computer and internet knowledge.
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Willingness to learn software products and new technologies.
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Attention to detail and problem-solving ability.
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Basic knowledge of software testing or customer support is an advantage.
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Freshers and students are welcome to apply.
How to Apply
Interested candidates can send their resume to:
Email: [email protected]
Subject: Application for Product Support Intern – Your Name