Sales and Support Internship

About the Role

Labsmart Healthcare Technologies is hiring for a Sales and Support Intern.

About the Company

Labsmart is a cloud-based Laboratory Information Management System (LIMS) that helps pathology laboratories streamline operations, from patient registration and billing to sample processing, report generation, and business analytics. The company aims to simplify laboratory management through technology and deliver exceptional customer experiences. Labsmart is used by over 3,000 laboratories across India and abroad, with more than 6,000 daily users. It is positioned as a high-quality, affordable solution for small- and medium-scale laboratories.

Key Responsibilities

• Conduct online product demos for prospective customers.
• Understand customer requirements and recommend suitable solutions.
• Explain product features.
• Guide customers for initial setup and ensure understanding of key workflows and best practices.
• Collect customer feedback and share feature requests with the Product Team to improve customer experience.
• Ensure timely resolution of customer queries via phone, WhatsApp, email, and remote sessions.
• Build strong relationships with customers and increase product adoption by educating users about available features.

Requirements

• Suitable for fresh graduates (2026/2027 graduates).
• Candidates with a B.Com, BBA, BMS, or a related degree are welcome.
• Clear communication skills.
• A customer-focused approach.
• Interest in B2B sales and support.
• Willingness to learn, stay organized, and work collaboratively.
• This is a full-time, in-office internship based in Bangalore.
• The internship duration is six months and offers a stipend of ₹20,000 per month.
• A full-time offer may be considered based on performance.