Utility Bill New Associate
Accenture
ChennaiFresher4h agovia Naukri
This job at a glance
- Who can apply
- Freshers and up to 1 year
- Must know
- Customer serviceTroubleshootingOperationsHelp desk
- Work
- On-site in Chennai
- Pay
- Not stated by the employer.
- Skill demand
- Operations50%Customer service19%Help desk4%Troubleshooting3%of 100 similar fresher jobs posted in India this week
- Listed
- 3 Nov 2026 · still open
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About the Role
You will be aligned with our Customer Support vertical and help us in managing resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA's.
Key Responsibilities
- Recording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support.
- Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web, and chat.
- Solve routine problems, largely through precedent and referral to general guidelines.
Requirements & Tech Stack
- Service Desk Non-Voice Support - P1
- Typing skills preferred for email and chat processes.
Qualifications
- Any Graduation