Order to Cash Operations New Associate

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

About the Role

You will be aligned with our Finance Operations vertical. This team overlooks the entire processes that start from customer inquiry, sales order, delivery, and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense accounts in cash application, and processing them from payment receipt to finalization.

Key Responsibilities

• Determine financial outcomes by collecting operational data reports, conducting analysis, and reconciling transactions.
• Optimize working capital by providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes.
• Manage OTC collection disputes, including debt collection, reporting on aged debt, dunning process, and bad debt provisioning.
• Perform Cash Reconciliations.
• Follow up for missing remittances.
• Prepare refund packages with accuracy and supply to clients.
• Record all collections activities in a consistent manner as per client process.
• Deliver process requirements to achieve key performance targets.
• Ensure compliance to internal controls, standards, and regulations.
• Solve routine problems, largely through precedent and referral to general guidelines.
• You will be given detailed instructions on all tasks.
• Your decisions will impact your own work and are closely supervised.
• You will be an individual contributor as part of a team with a predetermined, narrow scope of work.

Requirements & Tech Stack

• Primary skill: Collections Processing - P3

Qualifications

• Any Graduation
• This role may require you to work in rotational shifts.