Inside Sales Executive, Inbound Leads

About the Role

scanO is an AI-powered oral health screening platform. This role focuses on responding to inbound leads from dentists and clinic owners who reach out through various channels. You will be the first point of contact, responsible for understanding prospect needs, explaining the scanO platform, and qualifying them for the senior sales team. This is an inbound-first role with no cold calling or field visit targets.

Key Responsibilities

• Lead Handling and Qualification:
• Respond to inbound leads from web forms, campaigns, inbound calls, event enquiries, and referrals.
• Conduct first-level discovery calls to understand clinic profile, chair count, patient volume, decision-maker identification, and timeline.
• Product Pitching:
• Clearly explain scanO’s capabilities and value proposition to dentists, clinic owners, and healthcare partners.
• Pipeline Management:
• Book qualified leads into demo slots with the senior sales team.
• Own follow-up discipline to ensure prospect attendance at demos.
• CRM Hygiene:
• Accurately log call notes, lead stage, qualification details, and next actions daily.
• Market Feedback:
• Report recurring objections, pricing pushback, competitor mentions, and feature requests to relevant teams.

Requirements & Tech Stack

• Work Mode: On-site
• Work Days: Monday to Saturday
• Function: Inbound Sales
• Tools: CRM (implied for logging data)

Qualifications

• Experience:
• 0 to 2 years in inside sales, inbound sales, lead qualification, or customer engagement.
• Product sales experience in SaaS, healthtech, dental, edtech, fintech, or B2B is strongly preferred.
• Education:
• Any graduate.
• Candidates with a BDS, B.Sc, or dental hygiene background looking to transition into a commercial role are encouraged.
• Languages:
• Fluent English and Hindi.
• Marathi is a strong plus for Pune.
• Tamil is a strong plus for Chennai.
• Skills:
• Active listening.
• Ability to handle objections without becoming defensive.
• Judgment to assess lead suitability for the senior sales team.
• Honesty in evaluating lead quality.
• Work Style:
• Comfortable in a target-driven environment.
• Ability to spend a significant portion of the day on the phone.
• Adaptable to changing processes in a startup environment.