Associate, Finance(PTP)

About the Role

Join our Finance – Procure to Pay Team at DHL Global Forwarding, Freight (DGFF) GSC – Global Service Centre.

Key Responsibilities

• Understand station’s / country’s documentation requirements and execute jobs as per standard operating procedures.
• Ensure department SLAs and all Key Performance Indicators are met as per agreed delivery guidelines.
• Deliver high service quality through timely and accurate completion of services.
• Collaborate with colleagues to identify solutions, best practices, and opportunities to improve service to business partners.
• Flag operational challenges to the immediate supervisor and business partner in a timely manner.
• Coordinate with relevant stakeholders for regular communication and information flow as defined for the respective service.
• Training to handle activities including invoice processing, payment processing, query management, scanning and indexing, and managing month-end close activities.

Requirements & Tech Stack

• Good knowledge in MS Office.
• Exposure to working with Enterprise Resource Platforms (ERPs) - Preferred.

Qualifications

• Bachelor's degree.
• A degree in logistics, industrial engineering, management will be an advantage.
• 0 – 3 years of job experience from BPO or logistics domain - Preferred.
• Effective English communication skills, written and verbal.
• For BOG & CTU locations: Spanish & Mandarin language skills.
• Detail oriented.
• Good logical reasoning skills.
• High level of customer centricity.