Customer Support Graphics Analytics Intern
BMW Group
About the Role
This is a full-time internship position for our Spring Rotation, from January 11, 2027 through May 14, 2027 in Woodcliff Lake, NJ.
Key Responsibilities
- Create and maintain business reports, dashboards, and analytics using Tableau and similar tools.
- Analyze data to identify trends, insights, and opportunities that support business decision-making.
- Ensure data accuracy and consistency through validation, quality checks, and documentation updates.
- Support ad-hoc reporting requests while helping improve and automate recurring reporting processes.
- Monitor KPIs and performance metrics to track progress against key business initiatives.
- Partner with IT teams to troubleshoot issues and enhance reporting tools and workflows.
- Assist with AI and automation initiatives, including chatbot development, model training, workflow automation, performance monitoring, and continuous improvement.
Requirements & Tech Stack
- Currently enrolled in a bachelor or master’s degree program at an accredited college or university.
- Possess a minimum cumulative GPA of 3.0.
- Have completed at least 60 college credits or be at least a rising Junior.
- Must attach a copy of college unofficial transcript.
- Ability to work full-time (36.25 hours/week).
Qualifications
- Experience with Tableau or similar analytics tools.
- Strong analytical skills.
- Attention to detail for data accuracy.
- Ability to support and improve reporting processes.
- Familiarity with AI and automation concepts is a plus.
- Enrolled in a degree program with at least 60 college credits completed.
- Minimum cumulative GPA of 3.0.