As Needed New grad Field Service Technician

About the Role

As a New Grad Field Services Technician - Electrical Testing at Shermco Industries, you will have the opportunity to work in data centers, maintaining and testing electrical systems critical to their operation. Your work will involve performing regular maintenance checks, troubleshooting and resolving electrical issues, and ensuring the reliability and efficiency of power systems.

Key Responsibilities

• Provide on-site assistance with electrical systems, covering installations, testing, and troubleshooting for voltages from 480V to 600kV.
• Conduct routine maintenance and inspections, including transformer and relay tests, ensuring optimal equipment performance.
• Diagnose and resolve technical issues efficiently, including switchgear, circuit breaker, and relay calibration.
• Maintain professional client relationships, addressing inquiries and providing expert support, including timely responses to emergency calls.
• Keep detailed records of service activities, including reports, client feedback, and necessary product modifications.
• Work closely with cross-functional teams to support continuous improvement and innovation projects.

Requirements & Tech Stack

• Good PC skills, including email, internet, data entry, and Microsoft Excel.
• Experience with PowerDB is a plus.
• Must be able to work safely and adhere to all electrical safety procedures.
• Must be able to drive daily locally/regionally and be available for periodic overnight travel.

Qualifications

• Preferred Education: Associate’s degree from an accredited 2-year technical college in Electrical Power & Controls (EPC) or related field.
• Experience: Relevant experience performing switchgear testing and troubleshooting is an asset.
• Additional Training: Prefer OSHA 30 hour, MSHA, NFPA 70-E, CPR/First Aid/BBP/AED training; training on each can be provided by Shermco.