Associate Account Manager
Cindavi
Austin, Texas Metropolitan Area0–2 yrs56m agovia LinkedIn
This job at a glance
- Who can apply
- New grads and up to 2 years · Bachelor's degree
- Must know
- RecruitingStakeholder managementCRMBudgetingAccount managementLead generation
- Work
- On-site in Austin
- Pay
- Not stated by the employer.
- Listed
- Nov 12, 2026 · still open
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About the Role
Cindavi is a technical recruiting firm. This Account Manager role is designed to deepen relationships with current customers.
Key Responsibilities
- Set up and maintain alerts for every active client for real-time visibility into new openings and hiring activity.
- Own monthly touchpoints and cadence with each client, including recurring check-ins, quarterly business reviews, and ad-hoc strategy meetings.
- Build account plans that map hiring needs, stakeholders, hiring cycles, and internal resources to maximize coverage of open roles.
- Proactively surface opportunities from existing relationships and coordinate internal recruiting teams to win the work.
- Execute account saturation strategies to ensure Cindavi is the preferred vendor for all appropriate roles under agreements.
- Track and report account health metrics in our CRM/ATS: roles opened, roles filled, fill rate, time-to-fill, client satisfaction, and revenue generated per account.
- Serve as the client advocate internally: communicate feedback, improve processes, and ensure high-quality delivery from recruiters and sourcers.
- Manage renewals, scope changes, and basic commercial discussions, escalating complex negotiations to senior leadership.
- Maintain accurate account documentation and forecasting to support leadership decision making.
Requirements & Tech Stack
- CRM/ATS tools
- Alert systems for client openings
Qualifications
- Bachelor’s degree or equivalent professional experience preferred.
- 0-2 years in account management, client success, recruiting, or a closely related role.
- Experience with staffing or service-based businesses strongly preferred.
- Comfortable working to measurable account goals and quotas.
- Comfortable leading monthly and quarterly client meetings.
- A strong communicator and collaborator who can translate client needs to internal teams and coordinate delivery.
- Process-driven and results-oriented.
- Relationship-focused professional who prefers building accounts over high-volume outbound.