Salesperson

About the Role

A.E. Motiwala Jewellers is seeking a confident, enthusiastic, and customer-oriented Jewellery Sales Executive to join their team at the Byculla showroom. The role involves understanding customer needs and recommending suitable jewellery, explaining product details, and achieving sales targets.

Key Responsibilities

• Welcome customers and provide a warm, professional shopping experience.
• Understand customer requirements and recommend suitable jewellery pieces.
• Demonstrate and explain gold, diamond, gemstone, and other jewellery collections.
• Maintain a good understanding of gold purity, diamond quality, jewellery designs, and current market trends.
• Accurately calculate jewellery prices based on prevailing gold rates, weight, making charges, wastage, and applicable taxes.
• Explain pricing and billing transparently to customers.
• Handle customer queries, negotiations, and customization requests.
• Build strong customer relationships and encourage repeat business.
• Achieve individual and showroom sales targets.
• Maintain jewellery displays, counters, and product presentation.
• Ensure proper handling, security, and accountability of high-value jewellery.
• Assist with billing, documentation, and inventory management.
• Coordinate with the back-office team for customer orders, repairs, and other requirements.

Requirements & Tech Stack

• Jewellery Knowledge: Good understanding of gold jewellery, diamonds, gemstones, purity, weights, designs, and jewellery pricing.
• Mathematical Skills: Proficient in mathematics and calculations, particularly for gold rate calculations, weight conversions, making charges, discounts, and billing.
• Language Skills: Fluent in Gujarati. Good communication skills in Hindi and English.
• Sales Skills: Ability to convince customers, negotiate effectively, and identify upselling and cross-selling opportunities.
• Communication: Clear, confident, and professional communication.
• Attention to Detail: Accuracy in calculations, billing, documentation, and jewellery handling.
• Integrity: High level of honesty, responsibility, and professionalism.
• Computer Skills: Basic knowledge of computers and billing software.

Qualifications

• Minimum educational qualification: 12th Pass.
• Previous experience in jewellery retail or the jewellery industry is preferred.
• Candidates with experience in gold and diamond jewellery sales will be given preference.
• Candidates with a background in commerce or business studies will be preferred.
• Freshers with excellent communication, mathematical, and learning abilities may also apply.

Working Conditions

• Work Location: Byculla, Mumbai.
• Working Hours: 11:00 AM to 8:30 PM.
• Employment Type: Full-Time, On-Site.
• Willingness to work on weekends and during festive/peak business periods.