Customer Service Analyst

AMERICAN EXPRESS

Gurugram, Manesar0–3 yrs12h agovia Naukri

This job at a glance

Who can apply
Freshers and up to 3 years
Must know
Customer serviceExpress
Work
On-site in Gurugram
Pay
Not stated by the employer.
Skill demand
Customer service81%of 150 similar fresher jobs posted in India this week
Listed
6 Nov 2026 · still open

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About the Role

  • High level of customer sensitivity.
  • Commitment and service orientation.
  • Highly result-oriented.
  • Must be able to work all shifts, including non-business hours, overnights, weekends, and holidays.

Key Responsibilities

  • Analytical mindset with attention to detail.
  • Ability to multitask effectively.

Requirements & Tech Stack

  • Preferred knowledge on Fraud Procedures.
  • High degree of accuracy.
  • Amex product knowledge desirable.

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