AI Engineer

About the Company

HACS specializes in helping small and medium-sized businesses adopt artificial intelligence securely while maintaining control over confidential and sensitive information. The company develops on-premises Data Loss Prevention (DLP) solutions. HACS also provides custom software development, business process optimisation, AI implementation, and automation services to clients across India, the United Arab Emirates, and the UK. The team focuses on developing practical, secure, and scalable technology solutions.

Position Overview

HACS is seeking a Deployment Engineer to support the installation, configuration, integration, and maintenance of AI security solutions across customer environments. The selected candidate will work closely with internal technical teams and customer IT departments to ensure successful deployments, troubleshoot technical issues, and maintain the stability and security of deployed solutions.

Key Responsibilities

• Install, configure, and deploy AI security applications in customer environments.
• Support deployment activities across Linux and Windows systems.
• Configure and troubleshoot application connectivity, network communication, and security certificates.
• Coordinate with development and technical support teams to investigate and resolve deployment-related issues.
• Monitor application functionality, review system logs, and assist with technical troubleshooting.
• Maintain deployment documentation, configuration records, and troubleshooting procedures.
• Work closely with customer IT and security teams to ensure smooth implementation and ongoing technical support.
• Follow organizational security policies and customer-specific compliance requirements.

Requirements & Tech Stack

• Linux and Containerisation: Working knowledge of Linux server administration, Docker, Docker Compose, and application deployment.
• Networking: Understanding of DNS, firewalls, proxies, VPNs, network ports, and HTTPS communication.
• Security and Certificates: Familiarity with TLS/SSL, Public Key Infrastructure (PKI), digital certificates, certificate authorities, mutual TLS, and certificate management.
• Windows Administration: Basic knowledge of Windows endpoint management, Group Policy, PowerShell, Windows services, certificate stores, and system event logs.
• Backend Technologies: Ability to understand Python-based applications, review application logs, troubleshoot REST APIs using tools such as Postman or curl, and perform basic PostgreSQL queries.
• Frontend Troubleshooting: Familiarity with browser developer tools for identifying and resolving web application issues.
• AI Applications: Basic understanding of AI applications, Large Language Models (LLMs), API integrations, and AI-based automation workflows.
• Technical Troubleshooting: Ability to systematically identify, investigate, resolve, and document technical issues.
• Information Security: Awareness of security best practices for handling confidential information, credentials, certificates, and customer data.
• Communication: Strong verbal and written communication skills.

Preferred Qualifications

• Exposure to Data Loss Prevention (DLP), Endpoint Detection and Response (EDR), proxy-based security, or zero-trust security solutions.
• Familiarity with Microsoft Entra ID, Active Directory, or enterprise identity management systems.
• Experience working in regulated, security-sensitive, or restricted IT environments.
• Basic understanding of Windows networking concepts or programming languages such as Rust, C#, or Go.
• Willingness to travel to customer locations when required and comply with applicable customer security procedures.