Customer Success Internship
NimbusPost
Gurugram, Haryana, IndiaFresher3h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers and up to 1 year
- Must know
- OnboardingExcelAccount management
- Nice to have
- OperationsSales
- Work
- On-site in Gurugram · internship
- Pay
- Not stated by the employer.
- Skill demand
- Operations16%Excel11%Onboarding2%of 150 similar fresher jobs posted in India this week
- Listed
- 10 Nov 2026 · still open
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About NimbusPost
NimbusPost is a technology-enabled shipping platform helping 60,000+ global sellers simplify their shipping operations through reliable and hassle-free logistics solutions.
Role Overview
We are looking for an enthusiastic and proactive Customer Success Intern to manage client relationships, understand customer requirements, support onboarding, and ensure a smooth customer experience.
Key Responsibilities
- Build and maintain relationships with existing clients.
- Understand customer requirements and suggest suitable shipping solutions.
- Assist with client onboarding and platform guidance.
- Coordinate with internal teams to resolve customer queries.
- Follow up with clients to ensure customer satisfaction and retention.
- Identify opportunities for account growth and business development.
- Maintain client records, trackers, and reports.
Requirements
- Freshers or candidates with 0–1 year of experience.
- Excellent verbal and written communication skills.
- Good interpersonal and problem-solving abilities.
- Basic knowledge of MS Excel.
- Interest in Customer Success, Client Relationship Management, or Account Management.
- Prior experience in sales, customer success, or logistics is an added advantage.