Relationship Manager, )

About the Role

This is a full-time, on-site Relationship Manager role based in the Greater Bengaluru Area, suitable for freshers who can join immediately.

Key Responsibilities

• Interact with property owners, tenants, and buyers to understand their requirements.
• Provide property recommendations.
• Guide customers through the search and transaction process.
• Handle inbound and outbound customer calls.
• Explain platform features and services.
• Address customer queries.
• Ensure a high-quality customer experience.
• Coordinate with internal teams to resolve issues.
• Track customer interactions.
• Contribute to service improvements.
• Work with clear performance goals.
• Maintain accurate records.
• Represent NoBroker.com’s values of transparency and trust in every interaction.

Requirements & Tech Stack

• Comfort with using digital tools, CRM systems, and mobile/desktop applications.
• Familiarity with real estate or Proptech is an added advantage.
• Ability to work in a fast-paced, target-driven environment.
• Willingness to learn, adapt, and collaborate with cross-functional teams.

Qualifications

• Strong communication and interpersonal skills to build trust, manage expectations, and handle queries effectively.
• Customer service and relationship management skills, including the ability to understand needs, offer solutions, and maintain long-term engagement.
• Basic sales and negotiation skills to present offerings clearly, handle objections, and support closure of property-related transactions.
• Problem-solving and analytical skills to interpret customer requirements, prioritize tasks, and use platform data to suggest suitable options.
• Time management and organizational skills to manage multiple customer interactions, maintain accurate records, and meet performance targets.
• Bachelor’s degree in any discipline preferred.