Telemarketer

Yottolabs Pvt Ltd

About the Role

• Full-time, on-site role.
• Based in the Greater Kolkata Area.

Key Responsibilities

• Make outbound calls to prospective and existing customers.
• Introduce products or services.
• Generate interest in products or services.
• Schedule appointments for the sales team.
• Follow call scripts.
• Maintain accurate records of conversations.
• Update customer information in the system.
• Meet call and conversion targets.
• Answer basic queries.
• Provide courteous customer service.
• Share feedback from customers to help improve sales strategies.
• Collaborate closely with sales and customer support teams.
• Adhere to company policies and compliance standards.

Requirements & Tech Stack

• Basic computer literacy.
• Experience with CRM tools or call-tracking software is beneficial.
• Ability to manage high call volumes with attention to detail.

Qualifications

• Strong Communication and Interpersonal Skills.
• Customer Service and Sales skills.
• Appointment Scheduling skills.
• Prior experience in telemarketing, inside sales, or customer support is an advantage.
• Comfort with working toward targets and performance metrics.
• Proactive and resilient attitude.