Cafe Barista-FT

Key Responsibilities

• Greet customers immediately with a friendly and sincere welcome.
• Use a positive and clear speaking voice, listen to, and understand requests.
• Prepare customers’ orders accurately and efficiently.
• Ring guest checks correctly and close them to the proper method of payment (cash, credit card, or house charge).
• Ensure guest satisfaction and tactfully negotiate resolutions for dissatisfaction.
• Maintain the highest standards for all product preparation.
• Clean or sanitize work areas, utensils, equipment, service stations, or seating areas.
• Comply with accounting guidelines regarding payment receipt, check total verification, tip disbursement, cash drawer, and house bank management.
• Balance house bank at the end of the shift, retrieving and returning it from the vault to the workstation for accountability.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Requirements & Tech Stack

• Basic mathematical skills for operating a cash register, making change, total guest checks, counting bank, preparing cash drops, totaling charges, and understanding portion sizes related to pricing.
• Ability to operate a keyboard and Point of Sale (POS) procedures.
• Ability to effectively deal with and resolve conflict situations.
• Ability to sit and/or stand and work continually in confined spaces.
• Effective verbal and written communication skills.
• Ability to adapt communication style to suit different audiences.

Benefits

Associates enjoy free lunch or dinner during shifts in the Associate Cafe.

Free gated on-site parking.

Provided uniforms.

Discounted dry cleaning rates on-site.

Access to Marriott's discounted hotel room program.

Medical, dental, and vision insurance.

Vacation, Sick, and Holiday programs.

Pet insurance.

Supplemental, Spousal, and Child Life insurance.

Short and Long-Term Disability plans.

401(k) Savings Plan with matching funds.

Discounts through 'YouDecide' program.

Note: Specific details and eligibility of programs vary by location and employment status.