Community Programs Coordinator

About Vets in Vans (ViV)

Vets in Vans (ViV) is a dedicated non-profit veterinary mobile clinic providing comprehensive clinic services to dogs and cats in the Bay Area. ViV's mission is to improve animal health and well-being by providing access to high-quality veterinary care, particularly to underserved communities, regardless of financial circumstances.

Position Summary

The Community Programs Coordinator is a full-time position supporting Vets in Vans' community programs and partnerships, with a primary focus on the PetSmart Charities-funded program in Visitacion Valley. This program provides a monthly pet food pantry and wellness clinics for lower-income families and seniors. The role also involves managing the volunteer program, liaising with community partners, and supporting fundraising and communications efforts.

Key Responsibilities

Visitacion Valley & Sunnydale Pet Wellness Program (70%)

• Serve as the on-the-ground lead for Vets in Vans' work in Visitacion Valley and Sunnydale.
• Coordinate monthly outreach wellness clinics in partnership with the Practice Manager and Veterinary Technician Supervisor.
• Ensure smooth event logistics, including scheduling, volunteer coordination, and securing resources.
• Assist with inventory management and ordering of supplies for community events.
• Coordinate the monthly pet food pantry, including purchasing food, coordinating volunteer baggers, and operating the pantry.
• Participate in offsite events and community engagement activities.
• Develop or enhance educational materials and provide pet health resources.
• Act as the primary liaison between Vets in Vans and PetSmart Charities leadership, in partnership with the Chief Executive Officer and Fundraising Consultant.
• Complete and coordinate all required grant activities, including monthly reporting, meetings with PetSmart Charities leadership, participation in cohort learning, and tracking outreach data.
• Maintain and update community resource tools, including vaccine clinic charts, low-cost clinic resource sheets, and urgent/emergency clinic referral lists.
• Identify partners offering free or low-cost vaccine clinics and ensure information is accessible to clients.

Community Partnerships & Liaison (15%)

• Serve as the primary day-to-day liaison with community partners, including animal rescues, municipal animal shelters, human service providers, housing providers, and funders.
• Build and maintain relationships with local organizations, community leaders, and pet parents.
• Coordinate referral pathways with partners.
• Complete and coordinate required activities for other partner-funded programs, including reporting.

Volunteer, Internship, and Externship Program (10%)

• Help run Vets in Vans' volunteer program across clinics, the pet food pantry, and events.
• Recruit, train, and maintain the volunteer pool.
• Send timely communication to volunteers about upcoming opportunities.
• Onboard new volunteers and keep volunteer hours spreadsheets updated.
• Host info sessions for potential volunteers.
• Coordinate corporate and group volunteer experiences.
• Work with the Practice Manager and Veterinary Technician Supervisor on internship and externship placements.

Communications and Fundraising Support (5%)

• Support external communications, including social media content, monthly mailings/newsletters, and program updates.
• Gather client stories, photos, videos, and impact data (with client consent).
• Help plan and staff outreach and fundraising events.
• Support the CEO with fundraising and grants.

Other Duties as Assigned

• Perform other related duties and responsibilities as assigned.

Qualifications

• Passion for animal welfare, community outreach, and supporting the human-animal bond.
• Conversational proficiency in Spanish or Cantonese is required.
• A current, valid driver's license with a clean driving record and willingness to drive company vans.
• Experience coordinating community programs, events, or outreach, ideally with non-profits, community organizations, or public agencies.
• Experience recruiting, coordinating, or supervising volunteers.
• Strong organizational skills, with the ability to manage logistics, inventory, and schedules across multiple programs.
• Comfort tracking program data and meeting grant reporting deadlines.
• Excellent communication and conflict resolution skills, with diverse populations.
• Ability to take initiative, work independently, and manage multiple priorities.
• Compassionate, client-centered approach aligned with Vets in Vans' values.
• Proficiency in Microsoft Office, Google Workspace, Mailchimp, and scheduling software.
• Based in the San Francisco Bay Area, with ability to travel regularly to Visitacion Valley, Sunnydale, and other sites in San Francisco and Alameda County.
• Availability to work Thursdays and Saturdays, with occasional evenings and additional days as needed.

Working Environment and Conditions

• Full-time position, approximately 40 hours per week. Thursdays and Saturdays are required.
• Work is often performed outdoors and in a veterinary clinic setting.
• Must be competent at handling dogs and cats regularly. Will handle sick, injured, or deceased animals.
• Exposure to animal waste, cleaning supplies, and varying noise levels.
• Must be able to lift, push, and/or pull over 50 pounds on a regular basis.
• Frequent standing, walking, typing, bending, twisting, crouching, kneeling, lifting, and stooping.