Steward/Hostess, Magnolia Bakery

Company: Spago Foods Pvt. Ltd

Key Responsibilities

• Product Knowledge:
• Demonstrate strong product knowledge and confidently explain offerings to customers.
• Ensure consistency in serving size, packaging, and smallware usage.
• Adhere to strict food safety, hygiene, and grooming standards.
• Proficiency in cupcake icing is mandatory.
• Customer Service & Order Fulfilment:
• Greet customers warmly and handle orders with accuracy and efficiency.
• Ensure timely service while maintaining high service standards.
• Address customer inquiries and feedback professionally to ensure satisfaction.
• Store Operations & Maintenance:
• Maintain cleanliness across dining and workstation areas.
• Assist with inventory stocking and supply management.
• Follow all safety, sanitation, and hygiene protocols.
• Complete daily opening/closing checklists and wastage records.
• Ensure proper upkeep of smallware and equipment.
• Maintain attention to detail in service, presentation, and overall store ambiance.
• Teamwork & Efficiency:
• Collaborate effectively with colleagues to ensure smooth outlet operations.
• Support team members during peak hours to maintain service speed.
• Follow instructions from supervisors and managers diligently.
• Take ownership of tasks assigned by the Outlet Manager/Supervisor.
• Maintain a humble, team-oriented attitude.

Perks and Benefits

• Target Based Incentives
• Food Allowance
• All Statutory benefits
• Medical Insurance