Apple Service Engineer
Prime Assetsource
Bengaluru0–4 yrs1h agovia Naukri
Posted 13 Nov 2026, 16:29 IST
This job at a glance
- Who can apply
- Freshers and up to 4 years · B.Tech / B.E. or Diploma
- Must know
- TroubleshootingCustomer serviceNetworking
- Work
- On-site in Bengaluru
- Pay
- Not stated by the employer.
- Skill demand
- Troubleshooting59%Customer service27%Networking26%of 98 similar fresher jobs posted in India this week
- Listed
- 13 Nov 2026 · still open
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About the Role
This role involves troubleshooting, diagnosing, and repairing Apple hardware for a rental fleet and providing onsite support for enterprise clients.
Key Responsibilities
- Troubleshoot, diagnose, and repair Apple hardware (MacBook Pro, MacBook Air, iMac, Mac mini, Mac Pro) across the rental fleet.
- Run Apple Service Diagnostics (ASD / AST 2) to isolate failures.
- Repair components such as SSD / memory, battery, display assembly, keyboard, trackpad, and I/O boards.
- Reimage and restore macOS using Apple Configurator 2, including DFU restore on Apple Silicon and T2 machines.
- Perform MDM enrolment and configuration profiles for enterprise clients.
- Resolve client service concerns, logging jobs with RCA, parts consumed, turnaround time, and warranty status.
- Provide onsite Apple support for enterprise customers in IT services, media production, and BFSI.
- Assist with bulk MacBook deployments, macOS upgrades, and emergency replacements.
Requirements & Tech Stack
- MacBook Repair
- iMac Repair
- Mac mini / Mac Pro
- Apple Diagnostics (ASD / AST 2)
- Logic Board Repair
- SSD / Memory Replacement
- macOS Installation
- Apple Configurator 2
- Display Battery Service
- T2 / Apple Silicon Troubleshooting
- MDM Enterprise Enrolment
Qualifications
- Diploma / ITI / B.E in Electronics, Computer Science, or Hardware Networking.
Work mode: Work from office + client onsite visits.