Customer Contact Comms New Associate
Accenture services Pvt Ltd
Gurugram, Haryana, IndiaFresher2h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers and up to 1 year
- Must know
- Customer service
- Work
- On-site in Gurugram
- Pay
- Not stated by the employer.
- Skill demand
- Customer service83%of 150 similar fresher jobs posted in India this week
- Listed
- 13 Nov 2026 · still open
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About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud, and security.
About the Role
You will be aligned with our Customer Support vertical and help in managing/resolving customers' queries, handling escalations and complaints of dissatisfied customers, and giving the best resolutions. You will also be responsible for closing faults and complaints within SLAs.
Key Responsibilities
- Solve routine problems, largely through precedent and referral to general guidelines.
- Primary interaction will be within your own team and your direct supervisor.
- Receive detailed instructions on all tasks.
- Make decisions that impact your own work, under close supervision.
- Act as an individual contributor as part of a team with a predetermined, narrow scope of work.
- This role may require you to work in rotational shifts.
Requirements & Tech Stack
- Omnichannel - Customer Service
- English (International) - Proficient
Qualifications
- Any Graduation
- Written and verbal communication skills