Customer Financial Services Specialist
FedEx
About the Role
- Customer Financial Services Specialist - Associate (Grade - PP1)
Key Responsibilities
- Applies specialist knowledge in performing and reviewing specific processes and procedures within and across departments to support the achievement of divisional and corporate goals.
- Participates/leads in the design, development, and implementation of processes within the area of expertise.
Key Processes & Functions
- Ship to Collect (STC)
- GCI
- Credit & Collections
- Disputes
- Cash Applications
- Billing
Required Skills
- Analytical Skills
- Numerical Skills
- Presentation Skills
- Interpersonal Skills
- Judgement & Decision Making Skills



