Child Caregiver Acquisition & Coordinator

About the Role

The Child Caregiver Acquisition & Coordinator role is a full-time, on-site position based in Mumbai.

Key Responsibilities

• Identifying, engaging, and onboarding qualified child caregivers.
• Conducting initial screenings.
• Coordinating interviewing.
• Supporting background checks in line with organizational standards.
• Managing caregiver schedules.
• Maintaining accurate records.
• Serving as a key point of contact between caregivers, families, and internal teams.
• Organizing interviews and recruiting caregivers.
• Coordinating orientation and training sessions of caregivers.
• Matching profiles with family requirements and deploying them.
• Planning and coordinating with caregiver placement providers.
• Establishing effective collaboration for sourcing.

Qualifications

• Skills and experience in contact centre or Childcare industry, with a strong focus on safety, wellbeing, and age-appropriate engagement.
• Skills in Training and Social Services, including organizing caregiver training sessions and understanding community support or welfare considerations.
• Skills in conducting recruitment drives, particularly for child-centered activities, caregiver workshops, and family engagement events.
• Strong communication and interpersonal skills, with the ability to build trust with caregivers, families, and partner organizations.
• Organizational and coordination abilities, including schedule management, documentation, and follow-up on processes and standards.
• Prior experience in child care programs, education, social work, or related fields is preferred.
• Relevant diploma or degree in social work, education, psychology, or a related discipline is beneficial.
• Comfort working on-site in Mumbai.
• Flexibility to support events or activities as needed.