Associate I, Patient Safety & Experience

About the Role

This role is part of Alcon's Research & Development function, focusing on innovating and delivering new products and services to advance patient outcomes in the eye care industry.

Key Responsibilities

• Execute pharmacovigilance activities, including intake, assessment, processing, and reporting of adverse events.
• Ensure compliance with regulatory requirements for adverse event reporting.
• Review, analyze, and evaluate safety data against product labeling, regulatory standards, and internal procedures.
• Collaborate with cross-functional teams to support safety surveillance, signal detection, and risk assessment.
• Contribute to resolving safety-related regulatory inquiries and legal considerations.
• Maintain pharmacovigilance databases, ensuring timely entry, tracking, and reconciliation of serious adverse events and safety reports.
• Manage reporting and distribution of safety information to relevant partners.
• Monitor and interpret regional and global pharmacovigilance regulations, providing updates to internal teams.
• Support audits, inspections, and corrective action plans.
• Assist in the development and refinement of local procedures and training materials.
• Engage with internal and external partners (health authorities, investigators, CROs) to exchange safety-related information.
• Ensure continuous improvement of patient safety processes.

Requirements & Tech Stack

• Understanding of pharmacokinetics/pharmacodynamics (PK/PD) characteristics.
• Knowledge of absorption, distribution, metabolism, and excretion (ADME).
• Experience conducting research on drug variability.
• Support for innovative trial designs.
• Adherence to GxP regulations, including Standard Operating Procedures (SOPs), accurate documentation, quality control, and required training.
• Commitment to continuous improvement.

Qualifications

• Strong analytical skills.
• High attention to detail.
• Ability to manage multiple priorities.
• Ability to uphold high-quality safety deliverables.