Telesales Executive

About the Role

Welkin Migration Consultants Pvt. Ltd. is seeking enthusiastic, confident, and target-oriented Telesales Executives to join their growing team. The role involves handling prospective client inquiries, understanding their immigration requirements, explaining relevant services, and converting qualified leads into consultations and clients.

Key Responsibilities

• Handle inbound and outbound calls with prospective clients from digital marketing campaigns and other sources.
• Contact, engage, and qualify leads interested in overseas immigration and residency programs.
• Explain immigration services, including Skilled Migration, Work Permits, Business Immigration, and overseas residency options.
• Understand clients' educational qualifications, professional backgrounds, work experience, and immigration objectives.
• Identify potential clients and schedule consultations with immigration counsellors.
• Follow up with prospective clients via calls, WhatsApp, and emails to maintain engagement and drive conversions.
• Handle basic client objections, inquiries, and questions regarding immigration services and professional fees.
• Maintain accurate lead records, call details, follow-up schedules, and client interactions in the company's CRM or database.
• Achieve monthly sales and conversion targets.
• Coordinate with the counselling and processing teams for smooth client handover.

Requirements & Tech Stack

• Excellent English communication skills, both verbal and written.
• Good interpersonal, convincing, and negotiation skills.
• Confident telephone etiquette and professional communication.
• Ability to understand customer requirements and explain services effectively.
• Positive attitude, self-motivation, and willingness to achieve sales targets.
• Basic computer knowledge, including MS Office, Excel, and email communication.
• Ability to handle multiple leads and maintain consistent follow-ups.

Qualifications

• Graduate in any discipline (preferred).
• Candidates with experience in telesales, telecalling, inside sales, or business development are encouraged to apply.
• Experience in Skilled Migration, Overseas Education, Immigration Consultancy, or Business Immigration will be an added advantage.
• Freshers with excellent English communication skills, confidence, and a willingness to learn are also welcome.