Associate

About the Role

Iron Mountain is seeking a detail-driven Billing Associate to join our RM Billing team. In this role, you’ll play a key part in maintaining revenue accuracy and invoicing integrity across our core financial databases. You’ll have the opportunity to master centralized billing systems, resolve billing discrepancies, and collaborate with cross-functional teams to ensure smooth month-end closing operations. Your sharp attention to detail and analytical mindset will directly protect our financial workflows and support trusted partnerships with our clients.

Key Responsibilities

• Invoicing Operations: Execute day-to-day billing processes, verify contract rates, and generate accurate customer invoices across centralized platforms.
• Month-End Close Support: Manage billing month-end closing activities, analyzing revenue trends across field districts to ensure timely and complete reconciliation.
• Issue Resolution & Clean-Up: Investigate and resolve billing discrepancies for internal and external stakeholders, assisting with post-conversion data cleanup and remediation projects.
• System Collaboration: Partner with IT support to address data discrepancies, implement systemic enhancements, and identify opportunities for workflow automation.

Requirements & Tech Stack

• Strong knowledge of foundational accounting principles, invoicing procedures, and data verification.
• Proficiency in Microsoft Office applications, particularly Microsoft Excel and Microsoft Outlook.
• Fast and accurate keyboarding skills.

Qualifications

• Fresh graduate status with a Bachelor of Commerce (B.Com) or Master of Business Administration (MBA) in Finance.
• Strong verbal and written communication abilities.
• Solid problem-solving skills.
• A customer-focused approach.