Growth Associate

About the Role

Zopper is seeking a Growth Associate in Delhi, Delhi, Noida.

Key Responsibilities

• Regional business development: Build strong, long-term relationships with retail stores, service centres, and brand teams mapped to your region.
• Revenue generation: Drive sales revenue for retail device protection plan projects with partner brands such as Godrej and others; own regional targets and track the pipeline; focus on store-wise plan sales and conversions.
• Partner engagement: Connect regularly with store owners, sales staff, and promoters; explain plan benefits and demonstrate how protection plans add incremental revenue for their stores.
• Consultative selling: Ask relevant questions about footfall, category mix, current warranty offerings, promoter strength, and business goals; position Zopper's plans as solutions.
• Campaigns and activations: Plan and execute campaigns with brands and retail chains, including in-store contests, promoter incentives, and visibility drives, to boost plan sales.
• Training and enablement: Conduct virtual training sessions to help store staff, promoters, and service centre teams confidently sell the plans.
• Relationship management: Manage the complete partner lifecycle, including onboarding, activation, ongoing support, and query resolution; serve as the key contact for Brand HQ teams and retail stakeholders.
• Field visits: Visit partner stores or brand offices for key activations, escalations, and relationship building, as required.
• Sales performance analysis: Track store-level sales and adoption metrics, identify factors affecting growth, and implement corrective measures.
• Reporting and MIS: Maintain city and central trackers using Excel/Google Sheets and share regular reports and insights with management.
• Market research: Monitor retail trends, the competitive landscape in extended warranty and device protection, and regional market dynamics; share partner insights to help shape products.

About Zopper

Zopper is a technology-enabled digital service provider in the business of asset life care, dealing with mobile/appliances/furniture/lifestyle-specific insurance/protection products. They work with multiple general insurance companies and co-create/co-design protection products. Zopper is a large player in this space and also works with many insurance companies to co-create/design traditional/bite-sized insurance products in life, health, and motor domains.