Claims Adjuster Trainee
Progressive Insurance
This job at a glance
- Who can apply
- New grads and up to 1 year · Bachelor's degree
- Must know
- Microsoft Office
- Work
- Hybrid in New York
- Pay
- $60.5K–$63K a year
- Skill demand
- Microsoft Office44%of 99 similar entry-level jobs posted in the US this week
- Listed
- Nov 6, 2026 · still open
Sign in free to see which of these skills your resume already shows.
About the Role
As a Claims Adjuster Trainee at Progressive Insurance, you will learn to assist customers following accidents. This is a remote-friendly role, focusing on phone-based customer interaction within a fast-paced environment. You will manage claims from start to finish, supported by a collaborative team and ongoing coaching. The company provides in-depth training on property damage and insurance contracts.
This is a hybrid role for the first 12 months, requiring in-office presence two days a week (selected by local leadership) and the option to work remotely or in-office for the remaining three days. After 12 months, office presence will vary based on business needs. You must reside within 50 miles of Progressive's Williamsville Claims office.
Key Responsibilities (upon completion of training)
- Determine coverage
- Determine liability (who's at fault for damages)
- Interview customers, claimants, and witnesses
- Partner with appraisers/estimators to manage vehicle repairs
- Negotiate with customers and other insurance carriers to resolve claims
Requirements & Tech Stack
- Hybrid work environment (for the first 12 months)
- Residence within 50 miles of Progressive's Williamsville Claims office (6400 Main Street, Williamsville, NY 14221)
Qualifications
- Three years of work experience
OR
- Bachelor’s degree
OR
- Two years work experience and an associate degree
Schedule
- During Training: Monday - Friday, 8:30 AM - 5:30 PM
- After Training: Monday - Friday, 8:00 AM - 5:00 PM or 9:00 AM - 6:00 PM (depending on business need)
Location
- Williamsville, NY
Compensation
- Hourly pay during training, based on an annual salary range of $60,500 - $63,000/year (after completing training and passing necessary testing requirements)
- Gainshare annual cash incentive payment up to 16% of eligible earnings (based on company performance)
Benefits
- 401(k) with dollar-for-dollar company match up to 6%
- Medical, dental & vision (including free preventative care)
- Wellness & mental health programs
- Health care flexible spending accounts, health savings accounts, & life insurance
- Paid time off, including volunteer time off
- Paid & unpaid sick leave (where applicable)
- Short & long-term disability
- Parental & family leave; military leave & pay
- Diverse, inclusive & welcoming culture with Employee Resource Groups
- Career development & tuition assistance