Associate, Client Solutions

About the Role

GLG is seeking Associates excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment. Associates are the engine driving GLG’s Insight Network. This role involves fast-paced communication, working directly as thought partners with leading professionals to connect them to the insight they need. Associates should have a natural curiosity, strong critical thinking skills, and a competitive spirit. You will go through onboarding, apprenticeship, and training programs to grow and hone skills in project delivery, client relationship-building, and expert engagement. You will own the project lifecycle, speak with clients and experts, and receive coaching and mentoring.

Key Responsibilities

• Engaging with clients to build relationships, deliver tailored support, and deploy custom solutions.
• Owning client projects from start to finish: scoping, searching/recruiting experts, and delivering high-quality outcomes.
• Collaborating with colleagues, managers, and internal stakeholders to bring GLG’s full product suite to the table to maximize commercial outcomes, grow revenue, and ensure retention.
• Upholding GLG’s compliance framework and embracing company values.

Opportunity Highlights

• Excel in a fast-paced, demanding, and highly collaborative environment.
• Develop and refine strong, transferable business skills: client service, communication, negotiation, critical thinking, and project management.
• Cultivate account management and commercial skills through direct client relationship building and responsive service.
• Collaborate with colleagues on regional and global teams to contribute to revenue and broader commercial success.

Requirements & Tech Stack

• Bachelor’s degree or higher (required)
• 0-3 years of work experience in client-facing, sales, or account management roles
• Demonstrated critical thinking and creative problem-solving skills
• Excellent communication and interpersonal skills, including comfort with phone-based outreach
• Ability to work independently and collaboratively in an ever-changing and fast-paced environment
• Receptive to close coaching and feedback
• Ability to multitask and prioritize effectively, with an attention to detail
• Hustle and tenacity to go above and beyond to delight clients
• Appreciation for data and understanding the numbers
• Flexible to work early morning, evening, or night shifts as operations follow a 24/5 model

About GLG

GLG is the world’s leading platform for trusted human expertise. We connect global decision-makers with authoritative voices to answer critical questions. At GLG, you will work at the intersection of industries and global markets, navigating high-stakes challenges. You’ll help clients capture nuanced perspectives that drive smarter, faster business outcomes. We are a global team of pragmatic problem-solvers driven by intellectual curiosity and a bias toward action.