Clinical Data Operator

POSITION SUMMARY

On-site position in Austin, TX. The Clinical Data Operator accesses patient samples according to standard operating procedures (SOP) with high efficiency and accuracy.

• Hourly rate starts at $18.
• Shift Options: Tuesday - Saturday, 7 am - 3:30 pm.

Key Responsibilities

• Front-end Lab Operations
• Receive, sort, and transport packages from the shipping dock and reception to the Accessioning lab, and scan tracking numbers accurately.
• Open, prep, and de-kit samples, checking that paperwork matches samples and that no PHI or samples remain in discarded kit boxes.
• Rack bulk samples and distribute work to stations according to distribution guidelines.
• Support sample pickup, consolidation, and send-outs.
• Scan requisitions, bench worksheets, and supporting documents, and upload them to the correct case.
• File, store, and dispose of requisition forms according to retention requirements.
• Empty bins, carts, trash, and biohazard containers, and keep workstations and lab areas clean and organized.
• Case Creation and Data Entry
• Capture requisition and case information using intelligent document processing (IDP) tools such as Fusion.
• As trained: create new orders in the Laboratory Information Management System (LIMS), enter and review patient data, and keep records accurate and up to date.
• As trained: accession samples across product types with high accuracy and efficiency.
• Quality, Safety, and Compliance
• Handle samples (blood, buccal, and tissue) and package-opening tools safely and correctly.
• Escalate packaging issues, discrepancies, or quality concerns to Leads or Supervisors.
• Follow SOPs, quality standards, and safety requirements, including the use of personal protective equipment (PPE).
• Protect PHI at all times in line with HIPAA and privacy policies.
• Complete HIPAA/PHI privacy, General Policies and Procedure Compliance, and security training within 30 days after hire.
• Maintain current status on all Natera training requirements.
• Perform other duties as assigned.

Physical Requirements and Work Environment

• Stand and walk for most of the shift, up to 8–10 hours.
• Lift, carry, push, and pull up to 50 lbs regularly, including boxes, totes, and loaded carts.
• Bend, reach, stoop, and kneel repeatedly.
• Perform repetitive hand and wrist motions, including scanning, opening packages, and typing.
• Work in a clinical lab environment with possible exposure to biological samples and biohazardous materials, using required PPE.
• Work in a fast-paced, high-volume, deadline-driven environment.
• Be flexible for shift changes, weekends, holidays, and overtime based on business needs.

Qualifications

• High school diploma (or equivalent) required.
• 0–1 year of experience in a lab, warehouse, logistics, healthcare, or data entry setting preferred.
• Previous computer experience required.

Knowledge, Skills, and Abilities

• Strong attention to detail and accuracy in high-volume, physical work.
• Willingness to do hands-on tasks of every kind as part of a team.
• Ability to learn several workflows and systems, and build toward full accessioning.
• Typing speed of at least 45 wpm with high accuracy, or the ability to reach it during training.
• Good oral and written communication skills, and sound judgment.
• Reliable, organized, self-motivated, and able to work well with others.