Parts Specialist Fulfillment Associate

About the Role

The Parts Specialist position is vital in maintaining critical parts for customers at Ohio Cat. This role involves pulling and packing parts orders, shipping, receiving, and stocking parts, and preparing outgoing components.

Key Responsibilities

• Pull and pack parts orders.
• Ship, receive, and stock parts received via company shuttle, truck freight, and UPS.
• Prepare outgoing components for truck, common carrier, and shuttle.
• Perform all related warehouse duties, including accurate counting, receiving, and shipping of parts.
• Receive stock.
• Account for warranty items.
• Build hoses.
• Assist with receiving parts calls.
• Greet and assist walk-in customers.
• Complete all paperwork.

Requirements & Tech Stack

• Basic computer skills are required.

Qualifications

• A High School diploma or equivalent is required.
• Must have previous warehouse experience.
• Must be able to perform basic duties, including accurate counting, receiving/shipping parts, processing warranty items, and building a hose.
• Must be able to extend optimal customer care.
• Excellent verbal and written communication skills.

Physical Requirements

• Lifting/Carrying 40 lbs. Lift/Carry and 50lb pulling.
• Repetitive Motions: Frequent movement requiring hands, wrists, and fingers.
• Dexterity: Normal.
• Frequent standing/sitting and up and down stairs.
• Ability to work in a fast-paced environment.
• Work environment noise level can be moderate to loud, with both constant and sudden loud noises possible.