Customer Support & Operations Intern
RevHub Hospitality
Gwalior, Madhya Pradesh, IndiaFresher1h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers and up to 1 year
- Must know
- Customer serviceOperationsLead generationExcel
- Work
- On-site in Gwalior · internship
- Pay
- Not stated by the employer.
- Skill demand
- Customer service85%Operations15%Lead generation10%Excel8%of 149 similar fresher jobs posted in India this week
- Listed
- 12 Nov 2026 · still open
Sign in free to see which of these skills your resume already shows.
About the Role
RevHub Hospitality is seeking a confident, enthusiastic, and well-organized Customer Support & Operations Intern to join their team in Gwalior for a 6-month, full-time, in-office internship.
Key Responsibilities
- Guest Feedback & Customer Interaction: Make outbound calls to hotel guests to collect feedback about their stay, service quality, and overall experience.
- Review & Rating Management: Encourage satisfied guests to share their experiences through online reviews and ratings on relevant platforms.
- Customer Relationship Management: Maintain professional and courteous communication with guests and address basic queries or concerns.
- Feedback Documentation: Maintain accurate records of guest feedback, ratings, reviews, and call outcomes using Excel or Google Sheets.
- Internal Coordination: Communicate guest concerns and feedback to the relevant internal teams and assist with follow-ups.
- Office Operations: Assist with basic administrative tasks, documentation, data entry, and day-to-day office coordination.
- Team Support: Provide operational assistance to the team as and when required.
Requirements & Tech Stack
- Excellent verbal communication skills.
- Comfortable speaking with customers over phone calls.
- Basic knowledge of MS Excel and Google Sheets.
- Good interpersonal and organizational skills.
- Ability to handle conversations professionally and patiently.
- Attention to detail and willingness to learn.
Qualifications
- Female candidates available for a full-time, in-office internship in Gwalior.
- Confident communicators comfortable making outbound calls.
- Commitment to the complete six-month internship duration.
- Freshers and undergraduate students with the required communication skills are welcome.
Internship Details
- Duration: 6 Months
- Stipend: Competitive
- Job Type: Full-time Internship
- Work Mode: Work from Office
- Location: Gwalior, Madhya Pradesh
- Working Days: 6 Days a Week
- Pre-placement Offer: Possible, based on performance and organizational requirements.