Bilingual Customer Service Representative
TTEC
Austin, TXFresher57m agovia LinkedIn
This job at a glance
- Who can apply
- New grads, no experience needed · Diploma
- Must know
- Customer service
- Work
- Remote
- Pay
- Not stated by the employer.
- Listed
- Nov 4, 2026 · still open
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About the Role
- Remote Spanish-English Bilingual Customer Service Representative role with TTEC.
- Focus on bringing humanity to business and providing exceptional customer experiences.
- Reporting to a Team Lead.
Key Responsibilities
- Resolve escalated or complex calls from customers.
- Answer incoming communications from customers.
- Conduct research to provide answers for customers to resolve their issues.
Requirements & Tech Stack
- Spanish-English bilingual communication skills (written and verbal).
- Computer experience.
- High speed internet (>15 mbps).
- Webcam required during instructor-led training and encouraged during coaching sessions.
Qualifications
- 6 months or more of customer service experience.
- High school diploma or equivalent.
- Caring, supportive nature.
About TTEC
- TTEC is a global consulting, technology, and managed services company.
- Focuses on helping brands deliver smarter, more human customer experiences through data, AI, and technology.