Clinical Research Coordinator

University of California, San Francisco

About the Role

The Clinical Research Coordinator (CRC) will work in the Stress and Health Research Program at the San Francisco VA Medical Center (SFVA), under Director Dr. Thomas Neylan of UCSF. They will perform independently or with general direction at the fully operational journey level of the series to execute, manage, and coordinate research protocols, as directed by the Principal Investigator (PI). The CRC will coordinate the data collection and operations of several concurrent clinical research studies under the guidelines of research protocols, UCSF, SFVA, and regulating agency policies.

Key Responsibilities

• Coordinate research studies focused on PTSD and sleep disruption in veterans and civilians.
• Act as intermediary between services and departments at UCSF and the SFVA.
• Oversee study recruitment and enrollment.
• Coordinate recruitment and data collection for multi-site studies in the VA system.
• Manage participant screening.
• Oversee data and specimen management.
• Utilize sleep equipment for data collection.
• Manage and report on study results.
• Clean, update, and manage databases and comprehensive datasets and reports.
• Coordinate staff work schedules and assist with training of other lab personnel.
• Assure compliance with all relevant regulatory agencies.
• Prepare data for annual audits and reports.
• Oversee study data integrity.
• Implement and maintain periodic quality control procedures.
• Interface with SFVA departments to obtain approval prior to study initiation.
• Maintain all regulatory documents.
• Report study progress to investigators and attend team meetings.
• Prepare at-home sleep measuring devices.
• Collect basic vital signs and medical history.
• Perform other duties as assigned.

Requirements & Tech Stack

• HS graduation and sufficient experience and demonstrated skills to successfully perform the assigned duties and responsibilities; and/or equivalent experience/training.
• Attention to detail.
• Strong interpersonal skills.
• Excellent, effective verbal and written communication skills to coordinate with subjects, team members, other departments and outside institutions.
• Ability to multitask in a fast-paced environment while working with a diverse subject population.
• Ability to work well independently.
• Ability to complete projects in a timely manner and prioritize multiple projects to ensure the completion of essential tasks by deadlines.
• Experience coordinating remote studies, clinical trials, and data collection.
• Experience coordinating multi-site VA studies.
• Experience administering at-home sleep monitoring devices.
• Knowledge of SFVA policies for dealing with reimbursement, guidelines for research, confidentiality and HIPAA regulations.
• Clear understanding of policies and procedures on patient safety and confidentiality (electronic and hard copy medical records, patient charts, communication, etc.).
• Knowledge of medical terminology, research policies and guidelines, SFVA biosafety regulations, shipping and mailing from SFVA, reservation and use of shared SFVA research space, and data management.
• Experience working with ApneaLink assessments for sleep apnea.
• Experience applying the following regulations and guidelines:
• Good Clinical Practice Guidelines
• Health Information and Accountability Act (HIPAA)
• The Protection of Human Research Subjects
• UCSF IRB and SFVA HRPP regulations for recruitment and consent of research subjects.

Qualifications

• Preferred: 3+ years of experience working with veteran patients at a VA medical facility.
• Preferred: 3 years of experience working with veterans and/or civilians with a history of psychological trauma or PTSD.
• Preferred: Level 1 MRI safety training for SFVA researchers.
• Preferred: BA or BS degree in a related field and sufficient experience and demonstrated skills to successfully perform the assigned duties and responsibilities.