Manager, External Engagement

Key Responsibilities

• Support the media relations, social media, and digital communications teams in day-to-day operations, ensuring smooth coordination of activities across external engagement.
• Supervise the Corporate Affairs material review process and system to ensure compliance with company standards and regulations, including maintaining the training program.
• Distribute Amgen global press releases.
• Prepare comprehensive media, social, and digital monitoring and performance reports around key company news and campaigns.
• Manage contracts and relationships with external engagement vendors across media, social, and digital; assess and recommend new vendors and opportunities for consideration.
• Work closely with a wide variety of teams within Corporate Affairs and cross-functionally.
• Lead integrated external engagement metrics and reporting across media, social, and digital channels.
• Develop executive briefing materials and integrated external engagement plans as needed.
• Manage the external engagement budget, purchase orders, and invoices.
• Identify and assess emerging industry trends, earned media outlets, social platforms, and digital communication technologies to ensure Amgen remains at the forefront of external engagement best practices.
• Direct public relations, social media, and digital agency partners to maximize impact and help achieve external communications goals and objectives.
• Maintain and regularly update the media team's journalist database and other external engagement contact and channel resources.
• Support media pitching and engagement, social media publishing and community management, and digital content coordination.

Requirements & Tech Stack

• Basic Qualifications:
• Doctorate degree
• OR Masters degree and 2 years of public relations, communications, and/or journalism experience
• OR Bachelors degree and 4 years of public relations, communications, and/or journalism experience
• OR Associates degree and 8 years of public relations, communications, and/or journalism experience
• OR High school diploma / GED and 10 years of public relations, communications, and/or journalism experience
• Preferred Qualifications:
• Five plus years of experience in public relations, social media, digital communications, and/or corporate communications.
• Close attention to detail.
• Collaborative spirit and commitment to operational excellence.
• Excellent interpersonal skills; enthusiastic teammate and self-starter; serious commitment to hard work and excellence.
• Biotechnology and/or pharmaceutical communications experience.
• Excellent consulting, writing, editing, presentation, and communication skills.
• Working knowledge of healthcare media, social platforms, and digital communications channels.
• Familiarity with media monitoring, social listening, digital publishing, and analytics tools and platforms.
• Ability to interface professionally with corporate leaders and managers.
• Experience working at or managing public relations, social media, or digital agency partners and vendor relationships.
• Ability to think quickly, analytically, and creatively to accommodate a dynamic environment.

About the Role

• Play a pivotal role in ensuring seamless operations across media relations, social media, and digital communications teams.
• Contribute to a hard-working team, harnessing operational expertise to support Amgen's highest-priority external communications and engagement initiatives.
• Collaborate with numerous internal cross-functional teams, agency partners, and vendors.
• Reports directly to the Executive Director, External Engagement.
• Operating as a self-starter while working on a collaborative and impactful team.
• This position can sit remotely in the U.S.; does not need to be based in Thousand Oaks, CA.
• East Coast working hours are preferred.