
Technical Customer Service (TCS) Associate
Shashwath Solution
About the Role
The Technical Customer Service (TCS) Associate will answer customer questions through phone calls, chat, and email, ensuring a great customer experience.
Key Responsibilities
- Answer customer questions through phone calls, chat, and email.
- Ensure customers have a great experience.
- Willingness to work flexible shifts, including evenings and weekends.
Qualifications
- Good communication and listening skills.
- Any degree in computer science.
- Experience using or troubleshooting technical devices is an advantage.



