Technical Customer Service (TCS) Associate

Shashwath Solution

Chennai0–2 yrs1d agovia Naukri

About the Role

The Technical Customer Service (TCS) Associate will answer customer questions through phone calls, chat, and email, ensuring a great customer experience.

Key Responsibilities

  • Answer customer questions through phone calls, chat, and email.
  • Ensure customers have a great experience.
  • Willingness to work flexible shifts, including evenings and weekends.

Qualifications

  • Good communication and listening skills.
  • Any degree in computer science.
  • Experience using or troubleshooting technical devices is an advantage.

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