Fraud Investigation Associate (Guwahati)

About the Role

slice is seeking a curious, sharp, and proactive Fraud Investigation Associate to join their Fraud Investigation team. Prior experience in fraud or fintech is not required. The role emphasizes logical thinking, problem investigation, attention to detail, decision-making, and clear communication within a fast-paced startup environment.

Key Responsibilities

• Investigate suspicious transactions, activities, and customer cases.
• Review fraud alerts and incidents received through different channels.
• Gather and analyze relevant information to understand events.
• Identify unusual patterns, behaviors, and potential fraud risks.
• Take timely action on cases based on defined processes and guidelines.
• Prepare clear and accurate investigation reports.
• Work closely with Analytics, Product, Operations, and other teams.
• Share observations and insights to improve fraud detection.
• Suggest improvements for faster and more effective investigation processes.
• Continuously learn about new fraud trends, techniques, and investigation methods.

Requirements & Tech Stack

• Graduate in any discipline.
• Strong logical and analytical thinking.
• Good attention to detail and curiosity.
• Comfortable making decisions based on available information.
• Good communication skills in English and Hindi.
• Basic knowledge of computers and Excel/Google Sheets.
• Comfortable working in a fast-paced, startup environment.
• Ability to take ownership and act proactively.
• Street-smart, observant, and good at connecting the dots.

Qualifications

• 0–1 years of experience; fresh graduates are welcome.