Semi Voice Process

Credicus Business Services

Pune(Ambegaon Bk +6)0–3 yrs10m agovia Naukri

This job at a glance

Who can apply
Freshers and up to 3 years
Must know
Excel
Work
On-site in Pune(Ambegaon Bk +6)
Pay
₹1.25–3.5 LPA
Listed
3 Nov 2026 · still open

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About the Role

  • This is a Semi Voice Process role.
  • Shift: Afternoon Shift
  • Working Hours: 1:00 PM - 9:30 PM
  • Weekly Off: Sunday

Key Responsibilities

  • Handle customer queries through calls and other communication channels.
  • Provide accurate information and assistance.
  • Perform online searches and collect relevant information.
  • Maintain and update data using MS Excel.
  • Ensure accuracy while handling customer information.
  • Follow process guidelines and maintain professional communication.

Requirements & Tech Stack

  • MS Excel
  • Internet browsing and searching skills
  • Computer knowledge

Qualifications

  • HSC candidates with at least 6 months of BPO calling experience can apply.
  • Relevant experience documents are mandatory for experienced candidates.
  • Graduates and freshers are also eligible.
  • Good verbal and written communication skills.
  • Basic to good knowledge of MS Excel.
  • Good internet browsing and searching skills.
  • Good computer knowledge.
  • Ability to understand customer queries and provide appropriate responses.

Salary Details

  • Freshers: 16,500 CTC
  • Experienced Candidates: Up to 22,500 CTC (depending on experience and skills).

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