Client Relations & Business Development Intern

About The Designer Hype

The Designer Hype (TDH) is a curated luxury fashion platform dedicated to bringing together distinctive global luxury brands through a personalized, experience-led retail approach. With a flagship boutique at Fairmont Jaipur, TDH seeks a confident, articulate, and proactive individual to join its growing team in client relations, sales, and business development.

About the Role

This role involves managing customer inquiries, building client relationships, supporting sales, and contributing to business development initiatives. It is a hands-on, client-facing position requiring regular communication with existing and prospective customers via Instagram, WhatsApp, calls, and emails. The individual will manage client conversations, lead follow-ups, outreach, and relationship building in close collaboration with the founders and internal teams.

Key Responsibilities

• Client Relations & Customer Communication
• Handle customer inquiries across Instagram DMs, WhatsApp, calls, and emails.
• Build relationships with existing and prospective clients.
• Understand customer requirements, assist with product recommendations, and coordinate internally to fulfill inquiries.
• Ensure timely, professional, and personalized communication that reflects TDH's luxury positioning.
• Sales & Lead Management
• Track incoming leads, customer interest, and ongoing conversations.
• Conduct consistent follow-ups to support the conversion of inquiries into sales.
• Maintain updated CRM databases, customer records, and sales trackers.
• Identify opportunities for repeat purchases, client engagement, and long-term relationships.
• Business Development & Outreach
• Research and connect with stylists, wedding planners, luxury resellers, personal shoppers, creators, and other relevant professionals.
• Support outreach initiatives for potential partnerships, referrals, and business opportunities.
• Maintain outreach databases, manage conversations, and ensure timely follow-ups.
• Contribute ideas to expand TDH's customer base and professional network.
• Brand Communication & Internal Coordination
• Draft professional customer messages, outreach pitches, emails, and other brand communication.
• Coordinate with sourcing, styling, and internal teams to address customer and product requirements.
• Assist with research, sourcing-related communication, and ongoing business development initiatives.

Requirements & Tech Stack

• Excellent spoken and written English, with strong communication and interpersonal skills.
• Confident and comfortable interacting with customers through calls, WhatsApp, Instagram, and emails.
• Strong interest in client relations, sales, business development, and relationship-building.
• Good organizational skills, attention to detail, and the ability to manage multiple conversations and follow-ups.
• Comfortable using Google Sheets, Instagram, WhatsApp, and other digital tools.
• Proactive, resourceful, dependable, and willing to take ownership.
• Genuine interest in luxury fashion, designer brands, and premium customer experiences.
• Previous experience in client servicing, sales, hospitality, fashion, or business development is an advantage.

Qualifications

• Fresh graduates or candidates with up to 1 year of relevant experience, including internships.

Work Arrangement

• Location: Delhi NCR (Remote Initially | Hybrid Subsequently)
• Employment Type: Full-Time Internship
• Internship Duration: 6 Months
• Work Schedule: 6 Days a Week
• Candidates must be based in Delhi NCR and comfortable with occasional in-person requirements.
• This is an ideal role for someone interested in building a long-term association with TDH.