Customer Service Associate
Accenture
Mumbai1–3 yrs4h agovia Naukri
About the Role
- Designation: Customer Service Associate
- This role requires solving routine problems, largely through precedent and referral to general guidelines.
- Expected interactions are within your own team and direct supervisor.
- You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments.
- Decisions made will impact your own work.
- You will be an individual contributor as part of a team, with a predetermined, focused scope of work.
- This role may require working in rotational shifts.
Key Responsibilities
- Solve routine problems, largely through precedent and referral to general guidelines.
- Interact within your own team and direct supervisor.
- Receive detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments.
- Make decisions that impact your own work.
Requirements & Tech Stack
- Primary skill: Customer Relationship Management (CRM) - P1
- Secondary skill: Data Entry Services - P1
Qualifications
- Any Graduation