Customer Service Representative
Policybazaar.com
Gurugram, Haryana, India0–3 yrs1h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers and up to 3 years · Diploma
- Must know
- Customer serviceCRM
- Work
- On-site in Gurugram
- Pay
- Not stated by the employer.
- Skill demand
- Customer service84%CRM17%of 148 similar fresher jobs posted in India this week
- Listed
- 12 Nov 2026 · still open
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About the Role
Customer Service Specialist at Policybazaar.com.
Key Responsibilities
- Handle customer inquiries via phone.
- Provide detailed information about our products and services.
- Assist customers in making informed decisions about their insurance needs.
- Maintain accurate records of customer interactions and transactions.
- Resolve customer complaints in a professional and timely manner.
- Collaborate with team members to improve customer satisfaction.
Requirements & Tech Stack
- Basic computer skills and familiarity with CRM systems.
Qualifications
- Excellent communication and interpersonal skills.
- Ability to handle high-pressure situations and resolve conflicts effectively.
- Strong problem-solving abilities and attention to detail.
- High School Diploma and Bachelor's degree preferred.
Perks and Benefits
- Amazing work culture.
- Complete Day shift.
- 6 Days working, 1 Roster off.
- Attractive Incentives.
- Good opportunity for career progression.