Sales Associate

About the Role

This is a full-time, on-site Sales Associate role based in Agra. The Sales Associate will greet customers, understand their needs, and guide them to suitable products while maintaining a professional and welcoming demeanor. The role also involves maintaining store cleanliness, supporting inventory counts, and following company policies and procedures. Sales Associates will collaborate with the store team to achieve sales targets and deliver a consistent, high-quality customer experience.

Key Responsibilities

• Greet customers and understand their needs.
• Guide customers to suitable products.
• Assist with product selection.
• Handle basic customer queries.
• Process sales at the checkout.
• Ensure shelves and displays are well stocked and organized.
• Maintain store cleanliness.
• Support inventory counts.
• Follow company policies and procedures.

Qualifications

• Customer service and interpersonal skills to engage respectfully and effectively with diverse shoppers.
• Basic sales and retail operations skills, including handling transactions, managing cash or POS systems, and supporting merchandising.
• Communication skills in spoken and written English. Local language skills are an advantage.
• Ability to stand for extended periods, manage multiple tasks, and work in a fast-paced store environment.
• Dependable, punctual, and able to follow instructions and store procedures with attention to detail.
• Minimum high school education or equivalent. Additional retail or sales certifications are a plus.
• Willingness to work flexible hours, including weekends and holidays, as required by store operations.

Prior experience in retail or customer-facing roles is preferred but not mandatory; training can be provided.