Customer Service Representative

TP

Thane, Mumbai (All Areas)0–3 yrs1h agovia Naukri

Posted 13 Nov 2026, 13:12 IST · Last seen open on Naukri 13 Nov, 14:14 IST

This job at a glance

Who can apply
Freshers and up to 3 years
Must know
Customer service
Work
On-site in Thane
Pay
₹3.75–4.5 LPA
Skill demand
Customer service69%of 98 similar fresher jobs posted in India this week
Listed
13 Nov 2026 · still open

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About the Role

TP is hiring Customer Service Associates for an HP North America Voice Process located in Thane.

Key Responsibilities

  • Handle inbound customer calls from North American customers.
  • Understand customer concerns and provide effective solutions.
  • Resolve customer queries professionally while maintaining service quality.
  • Maintain excellent customer interaction and communication standards.
  • Ensure customer satisfaction through effective query resolution.

Requirements & Tech Stack

  • 6 months to 1 year of experience in Customer Service / Voice Process.
  • Excellent verbal communication skills in English.
  • Good customer-handling and problem-solving abilities.
  • Comfortable working in rotational shifts.
  • Willingness to work in a 24/7 operational environment.

Work Benefits

  • CTC: 4.10 LPA.
  • Rotational shifts.
  • 5 days working.
  • One-way cab facility (pickup or drop) for login/logout timings scheduled between 10:00 PM and 6:00 AM.

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