Communications Assistant

About the Role

This is a full-time, on-site role in Charlotte, NC. As a Communications Assistant, you will play an important role in supporting the planning, coordination, and delivery of media strategies across the business. This is a hands-on role with plenty of variety, offering the opportunity to learn, take ownership of your work, and build corporate communications experience.

Key Responsibilities

• Assist with planning, coordinating, and delivering communication campaigns across different business channels.
• Develop and maintain media calendars, press release schedules, outreach contact lists, and coverage trackers.
• Work closely with internal teams and marketing leads to ensure communication deliverables stay on schedule.
• Coordinate press briefings, prepare agendas, draft media kits, and follow up on press inquiries.
• Monitor media mentions, campaign deadlines, and publicity metrics, keeping stakeholders informed of progress.
• Identify potential PR delays, messaging gaps, and brand risks, and help develop practical solutions.
• Liaise with external media outlets, print vendors, and agency partners as required.
• Support the rollout of new communication tools, media databases, and internal newsletter initiatives.
• Assist with reviewing and improving existing editorial workflows to increase outreach efficiency.
• Prepare press releases, media updates, media kits, presentations, and internal documentation.
• Track media spend, distribution costs, and campaign budgets where required.
• Maintain accurate media records and ensure press follow-ups are completed.
• Support different departments with their internal communications and public relations requirements.
• Assist with general brand awareness initiatives and other marketing projects as they arise.

Requirements & Tech Stack

• Confidence using Microsoft Office, particularly Word, PowerPoint, and Excel.
• Ability to learn new media monitoring tools and publishing software.

Qualifications

• Previous experience in public relations, marketing, content creation, administration, or a similar role is ideal.
• Strong organizational and time management skills.
• Excellent written and verbal communication skills.
• Confidence working with different teams and media contacts.
• Ability to juggle multiple tasks, manage competing priorities, and meet strict editorial deadlines.
• Great attention to detail and a practical approach to proofreading and problem-solving.
• A proactive attitude and willingness to take initiative across media projects.
• A positive, adaptable attitude and willingness to get involved wherever needed.
• Qualifications in communications, public relations, journalism, marketing, or a related field would be an advantage but are not essential.