Apprentice

MARS & SPENCER (M&S)

Key Deliverables

• Customer Service:
• Greet and assist customers with a friendly attitude to help them find what they need.
• Understand customer needs by listening, understanding preferences, and recommending suitable products.
• Store Standards:
• Support visual merchandising by following guidelines for product displays to maintain store appearance.
• Ensure proper product handling and organization on shelves.
• Basic Operations:
• Learn store procedures, including stocking, housekeeping, and cashiering, by following company guidelines.
• Assist with basic cashier duties when needed to provide smooth service.
• Growth & Learning:
• Participate in on-the-job training sessions to improve skills and grow within the role.