Operations Team Lead, Quick commerce

About The Team

Amazon Quick Commerce in India focuses on ultra-fast delivery of daily essentials, enabling customers to receive orders within minutes through a network of local fulfillment hubs. It leverages advanced technology, real-time inventory management, and efficient logistics to ensure speed, accuracy, and convenience. This model enhances customer experience while creating a dynamic, high-paced work environment focused on operational excellence and innovation.

Key Responsibilities

• Oversee and coordinate daily inbound and outbound operations to ensure efficiency, accuracy, and timely execution.
• Manage a team, optimize workflows, and maintain high service and productivity standards across receiving, processing, and dispatch functions.
• Supervise inbound activities such as receiving, inventory verification, and storage.
• Oversee outbound operations including order processing, packing, and shipping.
• Ensure compliance with company policies, safety standards, and quality requirements.
• Meet operational KPIs and deadlines.
• Train and mentor team members.
• Monitor performance.
• Resolve operational issues.
• Collaborate with cross-functional teams to improve processes and drive continuous improvement.

Requirements & Tech Stack

• Leadership skills
• Problem-solving skills
• Organizational skills
• Experience with Microsoft Office products and applications
• Experience with Excel

Qualifications

• 1+ years of experience in a customer-facing environment, warehousing, logistics, or manufacturing.
• Bachelor's degree.
• Ability to speak, write, and read fluently in English.